Privacy & Cookies Policy

Last updated: 7/6/18

Privacy Policy

It is Forward Progress Media, Inc.’s policy, representing The Medical Exception and Dr. Jenn Greenhall, MD, PhD, to respect your privacy regarding any information we may collect from you or which you may provide to us, in the circumstances set out below. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”).

We will only collect and use your Personal Data where:

  • we have lawful grounds to do so, including to comply with our legal obligations;
  • we are performing a contract with you for our services; and
  • we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.

For the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”), we, Forward Progress Media, Inc., are the “data controller”. If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.

This policy is effective as of July 6th, 2018. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.

  1. Personal Data we collect via our website https://themedicalexception.com (the “Website”)

Personal Data that you provide to us

We only collect Personal Data where you choose to interact with us on the Website in the following ways:

Activity                                                            Types of Personal Data Collected
When you sign-up to                                      • Email address
receive free content, including                     • First name
eBooks, videos and offers;                            • Last name

When you purchase a book directly             • Name
from us;                                                             • Email address
                                                                            • Phone number
                                                                            • Any Personal Data which you provide
                                                                              to us in the free text box of the form
                                                                           • Payment method choice (payment details
                                                                             are held by our payment processor, not us)

When you complete the media                     • Name
enquiries form                                                 • Email address
                                                                            • Phone number
                                                                            • Any Personal Data which you provide
                                                                             to us in the free text box of the form

 

Data that we collect automatically

We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider. We do not link this information with any Personal Data.

We may also collect data automatically through our use of cookies on the Website. Forward Progress Media, Inc. is registered with Google Analytics, which uses Cookies for functional, analytical and remarketing purposes. Please see the Cookies Policy below to find out about the types of cookies we set and why, and how you can adjust your settings to disable cookies.

2. Use of your Personal Data

We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data to:
• process and manage your use of our website;
• respond to your questions, comments and requests;
• where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may be of interest to you;
• improve our services and Website through analysis of information.

  1. Sharing of your Personal Data

We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:

We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us. These third parties may include social media advertising platforms such as Facebook and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.

  1. Keeping your Personal Data secure

We have implemented security policies and technical measures to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorized access, use and disclosure.

Our email list service provider, Convertkit, and the website host, Bluehost, uphold current industry security standards. Though we strive to protect your personal information with current industry standards, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our websites.

  1. Retention periods for use of your Personal Data

We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. We review the Personal Data we hold at regular intervals and delete permanently any Personal Data which is no longer necessary.

  1. Children

This Website and our services are aimed at adults, and we do not knowingly collect any Personal Data relating to children aged under 15 years old. If you are under the age of 15, please do not provide us with any of your Personal Data, including your email address.

  1. Access to and control over your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email support@themedicalexception.com or via our postal address:

  • see what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to;
  • ask us to change/correct your Personal Data;
  • ask us to delete your Personal Data;
  • object to the processing of your Personal Data;
  • ask us to restrict the processing of your Personal Data;
  • withdraw any consents you have given us to the processing of your Personal Data; and
  • express any concerns you have about third parties’ use of your Personal Data.
  1. Change of purpose

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

  1. Contact Us at the full details below

Company name: The Medical Exception, a division of Forward Progress Media, Inc.
Postal Address: 10531 4S Commons Dr., Suite 506
                             San Diego CA 92127

Email for Privacy Questions: support@themedicalexception.com

Cookies Policy

Please read this Cookies Policy before using the https://themedicalexception.com website (the “Website”) operated by Forward Progress Media, Inc. (“us”, “we”, or “our”), the parent company of The Medical Exception.

Forward Progress Media, Inc. is registered with Google Analytics, which uses Cookies for functional and analytical purposes. According to Google, “Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content.” Google Analytics’ Cookies retain knowledge of websites visited and ISBN employed by the user, and stores cookie data on a user’s hard drive. Our purpose for using Google Analytics is to analyze user activity in order to improve the functionality and experience of the Website.

By using our Website, you consent to the placement of these cookies by Google Analytics.

However, if you do not wish to receive cookies while using our Website, you may install “Google Analytics Opt-out Browser Add-on.” Click on this link to find out more: https://tools.google.com/dlpage/gaoptout

Forward Progress Media, Inc. is also registered with Google Analytics for Remarketing and Advertising. Google Analytics Remarketing and Advertising uses cookies to track users who visit our Website in order to display our ads to these users when they are on other websites.

By using our Website, you consent to the use of Google Analytics cookies for purposes of Remarketing and Advertising.

However, if you do not wish to receive targeted Ads from Google, you may opt-out by visiting the webpage, “Opt out of seeing personalized ads”.

For further information please see these websites:
1. How Google uses data when you use our partners’ sites or apps
2. Google Analytics Cookie Usage on Websites